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Our Thermal Imagers are no longer available in North America.

Mitsubishi Thermal Imagers can only be purchased in Japan and cannot be exported outside of Japan due to regulatory restrictions.


Service & Parts
Should you ever require service or technical assistance on your Thermal Imager, please contact:

Support Hours: Mitsubishi Commercial Media Systems
Monday - Friday 8:00 AM to 5:00 PM
Pacific Standard Time
Telephone: 714-229-3814


Service and parts availability for current and non-current models can be found in the following table.

Model Last Date Manufactured Parts & Service Availability
IR-M700 Current Model December 2009
IR-M600/GS600 December 1999 December 2006
IR-M300 December 1997 December 2004
IR-M500 December 1996 December 2003
IR-5120C December 1992 December 1999 (cooler 12/2002)